AKM (Arden Knowledge Management Ltd) IT Support, Sage Support, Database Solutions, Computer Support, Ely, Cambridge, Newmarket, St Ives 0845 459 0076
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New Customer Call:
Picture the scene... a customer calls you and asks if they can have a quote on a particular product. You can't help them as you don't know all the pricing but know a man who does. So how do you let that man know there is a potential sale? Easy, record a call for the person, note the details of what the customer wants and advise the caller accordingly. You can even set a reminder for a 'next action' date/time, just to make sure that the call is resolved.

A call is recorded and can then be tracked throughout the business. Monitored and its progress checked.
Call History
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Arden Knowledge Management Limited trading as AKM
Trading Address: Marila House, Camel Road, Littleport, Cambs. CB6 1PU
Registered Address: George Court, Bartholomews Walk, Ely, Cambs. CB7 4JW
Registered in England and Wales under Company number: 03266993
VAT Number: GB 677 0210 44
© Arden Knowledge Management Limited 2012