AKM Helpdesk is the newest product offering from AKM. It is designed to make communications with your customers, suppliers and prospects easier for all to manage.

Today’s businesses are finding it more and more difficult to keep up with incoming telephone calls and actions resulting from them. Increasingly, businesses have more individuals spending time out of the office who still need to be kept informed. All of this means that your level of customer service can suffer if you are not prepared or indeed don’t have a system in place which will assist you with it.

A number of local businesses have already identified this as an area of concern for them and have implemented AKM Helpdesk to improve their operations.

‘its changed the way we work. We never miss a call from a customer and with the e.mail notification feature it means that even if we are out and about, we can still respond’

‘a simple way to manage our communications…..everyone within the business can see what is going on and at anytime we can track and monitor past and present issues…..its made us appear far more professional to our customers, as we can all see at a touch of a button exactly what is or has gone on with their account’

‘I’ve got no computer savvy at all, neither has half of my team, but we can all use it with ease – its so simple!’

‘I wish we’d had it sooner, certainly would have made things easier, especially with ongoing activities. Not having to remember to call someone every other month, the system registering a task for us automatically has been a real bonus; a real time saver’.

‘its so cool!.....simple in design, look and feel, yet holds everything we need and more. Why didn’t we do it sooner?’